phone: 07930 997155

email: info@compendia.co.uk

home carrom shop ordering rules about us

 

 

 


Terms and conditions

Goods are supplied as described in this catalogue, pictures are to give an impression of the product and colours may not always be completely accurate due to different computer setups.

Our prices include VAT where applicable. We do not provide a VAT receipt as standard but are happy to do so, please ask us.

Money is always taken in Pounds Sterling (GBP). The cost shown in Euros is a guide price only and exchange rates will vary.

The shipping cost is a separate cost and is to cover post and packing. We use Royal Mail, Parcelforce and APC couriers to deliver your order.

If you have provided your card details we will charge your credit card before we send out the goods. If you send credit card details separately we will send out the goods when we have received and processed the card details.

If you send a cheque we will send out the goods when the cheque has been cleared by our bank.
Despatch will be as soon as possible after we have received the order and the payment details and will always be within 30 days of the order unless we have contacted you to explain why there might be a delay.
(Our usual delivery time is within seven working days)

If we are out of stock of any of the games you have ordered we will get in contact with you so that you can decide whether to wait for them or cancel all or part of the order. We never send substitute goods so you only receive what you order.

You can cancel the order up to seven days after receiving the goods, if you decide to cancel you must return the goods at your own cost. The goods must be unopened and in good condition so that we can sell them. We will refund the cost of the goods once we have received them back.

You can return your order up to thirty days after receiving the goods. If you do decide to do this you must return the goods at your own cost. The goods must be unopened and in good condition so that we can sell them. We will refund the cost of the goods once we have received them.

We can only refund to the card that was used in the original transaction.

If you have sent us a cheque we will refund you by cheque.

We never refund in cash for mail order sales.

Compendia does not pass your personal information to any other organisation.

 

 

 

 

 

 

 
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Last updated: Feb/2016 phone: 07930 997155 email: info@compendia.co.uk